Accelerate employee onboarding and offboarding

Efficient user onboarding is key to SaaS success. Automating employee integration through HR or IdP platform integrations streamlines the process, reduces errors, and accelerates adoption.

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Christopher Batts
CEO Setyl

Getting new users to onboard in your SaaS product is an important metric for success. By streamlining the process of integrating new employees and efficiently managing departures, you can bring more users into your product faster. This can significantly accelerate user adoption, while at the same time boosting your revenue.

Typical UX patterns that ask users to invite team members can help but they are certainly not a panacea. Using a direct integration with the customer’s HR or IdP platform allows you to seamlessly import employee data, including professional details, roles and access permissions. By automating this process, you eliminate the need for manual data entry and reduce the risk of errors, ultimately saving time and effort.

Additionally, offboarding users when they leave the company is frequently a manual error-prone process. Not offboarding users in a timely fashion can lead to additional costs for your customers and create potential legal and compliance risk.

Using a Unified API

Unfortunately there’s a plethora of different HR, Payroll and IdP platforms out there and integrating with each system individually may not be feasible. Apideck’s Unified HRIS API allows you to connect with dozens of HR tools (Workday, Bamboo, HiBob, ADP, SAP SuccessFactors, …) using a single integration. This considerably reduces the amount of development time required to integrate with the different applications your customers may be using.

Additionally Apideck handles the full authentication flow, so your customers can seamlessly connect their HR and/or IdP platform of choice. Apideck Vault supports OAuth, securely stores API keys and handles token management, so your engineering team can focus on building your core product.

Apideck’s unique Virtual Webhooks solution notifies you in a realtime of any change in the downstream HR or IdP platform, regardless of wether they natively support webhooks or not. This guarantees you will automatically get a notification each time a new employee joins or when an employee leave, ensuring your platform is always in sync with the current state.

Privacy first, no data storage

Handling sensitive customer data from HR and IdP platforms, requires care and consideration. Apideck’s platform has been designed from the ground up with security and privacy principles in mind. Unlike other industry players, Apideck never stores data that is transferred across its systems. This important security design principle ensures that no data can be compromised in the event of a breach.

Any type of data that passes through the platform is encrypted both in transit and at rest. Apideck’s SOC2 Type 2 compliance certification ensures that our security policies and processes are audited annually by a third party.

Follow our technical guide to seamlessly build the employee onboarding and offboarding integration using our HRIS API.

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